We have big news to share with you in this newsletter.
Leadership Change
After 45 years of leadership, Larry Jacobs and the Strom family transitioned controlling ownership of Sign of the Crab and Strom Plumbing by Sign of the Crab. We wish Larry and Vicki all the best in their retirement adventures!
Larry and the Strom family will continue to drive the values and vision for Strom Living going forward.
I wanted to reach out to let you know what we’ve been doing to ultimately improve our customers’ experience. We’ve spent a lot of time assessing our place in the market, our history, strengths, and aspirations. Our new brand is the culmination of that time spent and represents our values going forward. Our goal is to provide our customers with curated premium products, outstanding value, and unique service and support; all from a company that values authenticity and innovation.
Company Updates
The company went “live” on a new business process platform in December. The new integrated platform will enable us to operate the business with improved visibility and scalability across all major business processes. More importantly, we expect improvements in order accuracy and status, quoting and pricing, reduced ship times, and reporting. We also intend on rolling out a host of new system capabilities that will greatly enhance interactions with our vendors, partners (sales), and customers.
Since moving into our current location in 1984, the facility and layout have largely remained unchanged. We are almost complete with a warehouse/office renovation that will enable a more collaborative and integrated work environment. Our goal is to optimize work processes and provide our employees with an environment to produce their best work.
What to Expect
As we embark on a new year, Strom Living (formerly Sign of the Crab & Strom Plumbing by Sign of the Crab) intends to deliver a new brand identity to expand public awareness in order to drive customer traffic into the showrooms. Our team is hard at work developing tools including a renovated website for brand awareness, an online library enabling easily accessible product knowledge, and a partner/customer sales portal for insights into orders status and inventory. We are currently assessing the marketplace, competitive landscape, industry trends, and our existing product lineup for opportunities.
Thank you all again for representing our brand in the marketplace. I look forward to delivering our new brand, new product offerings, and better information so that you can continue to provide an outstanding experience for every customer. At Strom Living, we look forward to an exciting 2019 filled with opportunities in all our markets.
Cast iron is what makes a clawfoot tub feel so solid, and it's heavy. Most cast iron tubs weigh between about 350 and 500 pounds empty, depending on size and style.
Our cast iron tubs, empty
Tub
Empty
Crated for shipping
Mendocino 5' clawfoot
352 lb
520 lb
Como 5' leg tub
352 lb
520 lb
Charles 5' rectangular leg tub*
404 lb
515 lb
Lewis 5.5' rectangular leg tub*
437 lb
559 lb
Michigan 5' pedestal
460 lb
593 lb
Lagoon 5.5' pedestal
475 lb
635 lb
Luna 6' pedestal
506 lb
640 lb
* Includes its feet, about 30 lb. Our pedestal tubs weigh more than the ones on feet.
Full of water
Water weighs about 8.3 pounds a gallon. The Lagoon holds about 45 gallons, so the water alone adds around 375 pounds. Add the tub and a person, and a filled cast iron tub can weigh close to half a ton, spread across just four feet or one pedestal.
Before it arrives
Check the floor. Ask a contractor to check the floor where the tub will sit, especially in an older home or an upstairs bathroom.
Plan the route. Measure doorways, stairs and turns from the street to the bathroom against the tub's size.
Line up help. The crated weight is what arrives at your door. Have enough people, or a mover, to carry it in safely.
Cast iron or acrylic?
Most of our acrylic tubs weigh between about 70 and 150 pounds empty, a third of cast iron or less, which makes them easier for upstairs bathrooms. Cast iron holds heat longer and has a heavy, solid feel. Our cast iron vs acrylic guide compares them in full, and clawfoot tub sizes helps you check the fit.
Browse cast iron tubs and acrylic tubs, or ask us about a specific model's weight.
On a clawfoot tub the drain is out in the open, so it's part of the look. It's called a waste and overflow: a drain at the bottom of the tub, an overflow near the top, and the pipe that joins them to your floor.
Three ways to close it
Chain and stopper. The classic: a plug on a chain.
Lift and turn. A stopper in the drain that you lift and twist to open or close.
Toe touch. Press the stopper with your foot to close it, press again to open.
Our P0007 waste and overflow drain comes in all three; you choose the type when you order. It fits most leg tubs made from 1900 on.
The measurements that matter
Waste from the T: 12"
Overflow from the T: 16"
Drain and overflow flange: 3"
Floor escutcheon: 2.5" across
Measure your tub's drain and overflow before you order, and match the finish to your faucet and feet.
Freestanding acrylic tubs
Some freestanding acrylic tubs, like our Seneca, come with an integrated drain. Check the tub's specifications before buying a separate one.
Keeping it working
Washers and seats wear with normal use, and that's the most common cause of a leaking drain. A washer repair kit fixes it without replacing the drain. We also sell the chain and stopper set, the lift and turn part, a 1 1/2" × 24" waste tube and overflow brackets.
See all tub drains and drain parts, or send us a photo if you're not sure what fits.
You've felt it: someone flushes a toilet and the shower turns cold, or hot. A thermostatic valve is built to stop that.
What a thermostatic valve does
Inside the valve is a thermostatic cartridge. It mixes the hot and cold supply and holds the water at the temperature you set, so the shower stays steady instead of swinging hot or cold.
Thermostatic vs a standard valve
Most standard showers use a pressure-balance valve, which keeps the ratio of hot to cold steady when water pressure changes. A thermostatic valve responds to the temperature of the water itself. It also separates temperature from flow, so you set the temperature once and turn the water on and off with its own handle.
Exposed thermostatic showers
On our exposed systems the valve and pipes sit on the wall, so they're part of the look. For example:
The P0902 has separate controls for the overhead shower and the hand shower, so both can run at once.
The P1085 uses a 3-function diverter to switch between them, with a shepherd's crook shower arm.
The Sacramento P1131 has adjustable centers to suit more plumbing layouts.
Our exposed systems such as the P0902 and P1085 mount on 7" centers and use water-saving 1.75 GPM shower heads. See all thermostatic exposed showers. The same kind of valve also comes in thermostatic tub faucets and clawfoot tub shower sets.
Looking after it
Our thermostatic valve maintenance guide shows the routine, and which cartridge does my faucet need lists the replacement parts if one ever wears out.