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Privacy policy

Last updated: March 12, 2026

Strom Living Inc. operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

1. Personal Information We Collect
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you. We collect information directly from you, automatically through cookies, and from third parties (such as Shopify).

  • Information Provided by You: Contact details (name, address, phone number, email), account credentials, and payment information.
  • Information Collected Automatically: We automatically collect certain information about your interaction with the Services (IP address, device information, browser type, and "cookies" or similar technologies).
  • Communications: Information provided during customer support inquiries or SMS interactions.

2. How We Use Your Personal Information
We use your personal information to provide and improve our Services, including processing payments, fulfilling orders, and communicating with you regarding your account and order status. We also use this data for security, fraud prevention, and to comply with legal obligations.

3. How We Disclose Personal Information
We may disclose your personal information to third parties for legitimate purposes, such as with Shopify and other vendors who perform services on our behalf (IT management, payment processing, fulfillment, and shipping). We may also disclose information to comply with legal requirements or to protect our rights.

4. SMS PRIVACY DISCLOSURE (Carrier Compliance)
Mobile information will not be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. SMS consent and phone numbers are not shared with third parties or affiliates for marketing purposes.

5. SMS Communication & Opt-Out
If you consent to receive SMS from Strom Living Inc., you agree to receive customer support and order update SMS from us.

  • To Opt-Out: Reply STOP to any text message received to opt-out of further messaging.
  • For Support: Reply HELP for assistance or email accounting@stromliving.com.
  • Rates & Frequency: Message and data rates may apply. Messaging frequency varies.

6. Your Rights and Choices
Depending on where you live, you may have the right to access, delete, or correct your personal information. You can manage your communication preferences, including opting out of marketing emails, via your account settings or by contacting us directly.

7. Contact Us
Should you have any questions about our privacy practices or this Privacy Policy, please email us at accounting@stromliving.com or contact us at 10273 Iron Rock Way, 100, Elk Grove, CA, 95624, US.

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